Effective Date: 3/01/23
At DRY CLEANING TO-YOUR-DOOR, we respect your privacy and are committed to protecting it. This policy describes the types of information we may collect from you or that you may provide when you use our dry cleaning and laundry services, website, or mobile app.
1. Information We Collect We collect personal information you provide directly to us, including: Contact Information: Name, email address, phone number, and physical address for pickup/delivery. Payment Information: Credit card details and billing information (processed securely through third-party providers). Order Details: Garment preferences, cleaning instructions, and order history. Automatically Collected Information: IP address, browser type, and usage data via cookies to improve website functionality.
2. How We Use Your Information We use your information to: Process and fulfill your cleaning orders. Schedule pickup and delivery services. Communicate with you regarding order status, special offers, or customer support. Improve our services and website experience.
3. Sharing Your Information We do not sell, rent, or trade your personal information to outside parties. We may share information with: Trusted Service Providers: Companies that help us with payment processing, website hosting, or delivery. Legal Obligations: To comply with any court order, law, or regulatory request.
4. Data Security We implement industry-standard security measures, including encryption and secure servers, to protect your personal information from unauthorized access, loss, or misuse.
5. Data Retention We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
6. Your Rights and Choices You have the right to access, correct, or request the deletion of your personal information. You can also opt-out of receiving promotional emails.
7. Changes to Our Privacy Policy We may update this policy from time to time. All updates will be posted on this page.
8. Contact Us If you have questions about this privacy policy, please contact us at: DRY CLEANING TO YOUR DOOR info@drycleansavannah.com 912-961-7744